Privacy Policy

Calroy Health Sciences, LLC is committed to protecting the privacy and security of the personal information of our website visitors, healthcare practitioners, and patients who utilize our online platform. This Privacy Policy describes how Calroy Health Sciences, LLC collects, uses, and shares information obtained through our online services, including our website and related digital offerings. We value your trust and strive to handle your personal information responsibly and in compliance with applicable data protection laws.

Information We Collect

We collect various types of information to provide and improve our services, communicate with you, and support our business operations. This information falls into two main categories:

Information You Provide Directly to Us

We collect information that you voluntarily provide when you interact with our online platform, such as when you create an account, place an order for our specialized dietary supplements like Arterosil HP or Vascanox HP, submit inquiries, or subscribe to our newsletters.

• Account and Contact Information: When you register for an account, especially as a healthcare practitioner, we may collect your name, professional title, organization name, billing and shipping address, phone number, and email address. For patients utilizing our platform through their practitioners, similar contact and shipping details may be collected for order fulfillment.
• Professional Information: For healthcare practitioners, we may collect information pertaining to your medical license, specialty, and clinic details to verify your professional status and tailor our services appropriately.
• Transaction and Payment Information: When you make a purchase, we collect information related to your transactions, including product details, purchase price, and billing information. Payment processing is typically handled by third-party payment processors, and we do not directly store sensitive payment card details on our servers.
• Communications: When you communicate with us via contact forms, customer support, or other channels, we collect the content of your communications, including your inquiries, feedback, and any other information you choose to provide.

Information Collected Automatically

When you visit or use our online platform, we automatically collect certain information about your device and usage patterns through cookies, web beacons, and similar technologies.

• Usage Data: This includes information about how you access and use our site, such as your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and clickstream data.
• Device Information: We may collect information about the device you use to access our site, including device identifiers and mobile network information.

How We Use Your Information

Calroy Health Sciences, LLC uses the information we collect for various purposes, including:

• To Provide and Manage Our Services: This includes processing your orders, managing your account, delivering products, and providing customer support. For healthcare practitioners, this also involves verifying credentials and providing access to professional resources.
• To Improve and Personalize Our Services: We use information to understand how our online platform is used, to enhance user experience, develop new products and features, and to conduct research and analysis related to our clinically validated dietary supplements.
• To Communicate With You: We may use your information to send you transactional emails, provide updates about your orders, respond to your inquiries, and send you marketing or informational communications related to our products and scientific advancements that may be of interest to you, especially healthcare practitioners.
• For Security and Legal Compliance: We use information to protect our online platform, our users, and our business from fraud and unauthorized access, and to comply with legal obligations, enforce our terms and conditions, and resolve disputes.
• For Internal Business Operations: This includes auditing, data analysis, and other internal functions necessary to operate and grow our health sciences company.

How We Share Your Information

We may share your information with third parties in certain circumstances, as described below:

• Service Providers: We engage third-party service providers to perform functions on our behalf, such as payment processing, order fulfillment, shipping, IT services, data analytics, and marketing assistance. These providers are granted access to your information only to the extent necessary to perform their services and are contractually obligated to protect it.
• Legal Obligations and Safety: We may disclose your information if required to do so by law, in response to a court order, subpoena, or government request, or if we believe in good faith that such disclosure is necessary to protect the rights, property, or safety of Calroy Health Sciences, LLC, our users, or the public.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
• With Your Consent: We may share your information for other purposes with your explicit consent.

Calroy Health Sciences, LLC does not sell or rent your personal information to third parties for their direct marketing purposes.

Your Choices and Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information:

• Accessing and Updating Your Information: You may be able to review, update, or correct certain personal information by logging into your account settings on our online platform.
• Marketing Communications: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications or by contacting us directly. Please note that even if you opt-out of marketing messages, we may still send you non-promotional communications related to your account or transactions.
• Cookie Preferences: Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies or to alert you when cookies are being sent. However, if you disable cookies, some features of our online platform may not function properly.
• Your Data Protection Rights: Depending on the laws applicable to you (e.g., GDPR for individuals in the European Economic Area), you may have the right to request access to your personal data, rectify inaccurate data, request erasure of your personal data, restrict or object to the processing of your personal data, and the right to data portability. To exercise these rights, please contact us using the information provided below.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.

Children's Privacy

Our online platform and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information from our records.

International Data Transfers

Calroy Health Sciences, LLC is based in the United States. If you are accessing our online platform from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers and central database are operated. The data protection laws in the United States may differ from those in your country of residence. By using our services, you consent to the transfer of your information to the United States.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this page and indicate the date of the last revision. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us by mail at: